Terms and Conditions

Welcome to Lucaccia! By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, you may not use our website or services.

Orders & Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. Payment must be made in full at the time of ordering through our secure payment gateway. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use it.

Pickup & Delivery
For pickup orders, please arrive at our café during the selected time slot to collect your order. For delivery orders, estimated times are provided as a courtesy and are not guaranteed. We are not responsible for delays caused by third-party delivery services, traffic, or weather conditions. It is your responsibility to provide accurate delivery information; we are not liable for orders delivered to incorrect addresses provided by you.

Allergens & Dietary Information
Our bakery products are made in a facility that handles common allergens including wheat, dairy, eggs, and nuts. While we take care to prevent cross-contamination, we cannot guarantee that any item is completely free of allergens. If you have severe food allergies, please contact us directly before placing your order. It is your responsibility to inform us of any dietary restrictions or allergies.

Intellectual Property & Content
All content on this website, including images, text, logos, and recipes, is the property of Lucaccia and protected by copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent. Customer reviews and feedback submitted to us may be used for promotional purposes on our website or social media.

Limitation of Liability & Changes
To the fullest extent permitted by law, Lucaccia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website after any changes constitutes acceptance of the new terms. For any questions, please contact us at l.furlan@outlook.com.